05 November 2020

Information Overload II

"Information overload occurs when the amount of input to a system exceeds its processing capacity. Decision makers have fairly limited cognitive processing capacity. Consequently, when information overload occurs, it is likely that a reduction in decision quality will occur." (Bertram Gross, "The Managing of Organizations", 1964)

"My experience indicates that most managers receive much more data (if not information) than they can possibly absorb even if they spend all of their time trying to do so. Hence they already suffer from an information overload." (Russell L Ackoff, "Management misinformation systems", 1967)

"One of the effects of living with electric information is that we live habitually in a state of information overload. There's always more than you can cope with." (Marshall McLuhan, "The Best of Ideas", 1967)

"Unless the information overload to which managers are subjected is reduced, any additional information made available by an MIS cannot be expected to be used effectively." (Russell L Ackoff, "Management misinformation systems", 1967)

“[...] in an information-rich world, the wealth of information means a dearth of something else: a scarcity of whatever it is that information consumes. What information consumes is rather obvious: it consumes the attention of its recipients. Hence a wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information sources that might consume it." (Herbert A Simon, "Designing Organizations for an Information-Rich World", 1971)

"Intuition becomes increasingly valuable in the new information society precisely because there is so much data." (John Naisbit, "Re-Inventing the Corporation", 1988)

"Traditional ways to deal with information - reading, listening, writing, talking - are painfully slow in comparison to 'viewing the big picture'. Those who survive information overload will be those who search for information with broadband thinking but apply it with a single-minded focus." (Kathryn Alesandrini, "Survive Information Overload: The 7 Best Ways to Manage Your Workload by Seeing the Big Picture", 1992)

"We are drowning in information, while starving for wisdom. The world henceforth will be run by synthesizers, people able to put together the right information at the right time, think critically about it, and make important choices wisely." (Edward O Wilson, "Consilience: The Unity of Knowledge", 1998)

"We all would like to know more and, at the same time, to receive less information. In fact, the problem of a worker in today's knowledge industry is not the scarcity of information but its excess. The same holds for professionals: just think of a physician or an executive, constantly bombarded by information that is at best irrelevant. In order to learn anything we need time. And to make time we must use information filters allowing us to ignore most of the information aimed at us. We must ignore much to learn a little." (Mario Bunge, "Philosophy in Crisis: The Need for Reconstruction", 2001)

"There is so much information that our ability to focus on any piece of it is interrupted by other information, so that we bathe in information but hardly absorb or analyse it. Data are interrupted by other data before we've thought about the first round, and contemplating three streams of data at once may be a way to think about none of them." (Rebecca Solnit, "The Encyclopedia of Trouble and Spaciousness", 2014)

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