"Perception and memory are imprecise filters of information, and the way in which information is presented, that is, the frame, influences how it is received. Because too much information is difficult to deal with, people have developed shortcuts or heuristics in order to come up with reasonable decisions. Unfortunately, sometimes these heuristics lead to bias, especially when used outside their natural domains." (Lucy F Ackert & Richard Deaves, "Behavioral Finance: Psychology, Decision-Making, and Markets", 2010)
"Natural science has discovered 'chaos'. Social science has encountered 'complexity'. But chaos and complexity are not characteristics of our new reality; they are features of our perceptions and understanding. We see the world as increasingly more complex and chaotic because we use inadequate concepts to explain it. When we understand something, we no longer see it as chaotic or complex. Maybe playing the new game requires learning a new language." (Jamshid Gharajedaghi, "Systems Thinking: Managing Chaos and Complexity A Platform for Designing Business Architecture" 3rd Ed., 2011)
"Once a myth becomes established, it forms part of our mental model of the world and alters our perception, the way our brains interpret the fleeting patterns our eyes pick up." (Jeremy Wade, "River Monsters: True Stories of the Ones that Didn't Get Away", 2011)
"Although good ethical decision-making requires us carefully to take into account as much relevant information as is available to us, we have good reason to think that we commonly fall well short of this standard – either by overlooking relevant facts completely or by underestimating their significance. The mental models we employ can contribute to this problem. As we have explained, mental models frame our experiences in ways that both aid and hinder our perceptions. They enable us to focus selectively on ethically relevant matters. By their very nature, they provide incomplete perspectives, resulting in bounded awareness and bounded ethicality. Insofar as our mental modeling practices result in unwarranted partiality, or even ethical blindness, the desired reflective process is distorted. This distortion is aggravated by the fact that our mental models can have this distorting effect without our consciously realizing it. Thus, although we cannot do without mental models, they leave us all vulnerable to blindness and, insofar as we are unaware of this, self-deception." (Patricia H Werhane et al, "Obstacles to Ethical: Decision-Making Mental Models, Milgram and the Problem of Obedience", 2013)
"Even more important is the way complex systems seem to strike a balance between the need for order and the imperative for change. Complex systems tend to locate themselves at a place we call 'the edge of chaos'. We imagine the edge of chaos as a place where there is enough innovation to keep a living system vibrant, and enough stability to keep it from collapsing into anarchy. It is a zone of conflict and upheaval, where the old and new are constantly at war. Finding the balance point must be a delicate matter - if a living system drifts too close, it risks falling over into incoherence and dissolution; but if the system moves too far away from the edge, it becomes rigid, frozen, totalitarian. Both conditions lead to extinction. […] Only at the edge of chaos can complex systems flourish. This threshold line, that edge between anarchy and frozen rigidity, is not a like a fence line, it is a fractal line; it possesses nonlinearity." (Stephen H Buhner, Plant Intelligence and the Imaginal Realm: Beyond the Doors of Perception into the Dreaming of Earth", 2014)
"Only at the edge of chaos can complex systems flourish. This threshold line, that edge between anarchy and frozen rigidity, is not a like a fence line, it is a fractal line; it possesses nonlinearity." (Stephen H Buhner, "Plant Intelligence and the Imaginal Realm: Beyond the Doors of Perception into the Dreaming of Earth", 2014)
"There is no linear additive process that, if all the parts are taken together, can be understood to create the total system that occurs at the moment of self-organization; it is not a quantity that comes into being. It is not predictable in its shape or subsequent behavior or its subsequent qualities. There is a nonlinear quality that comes into being at the moment of synchronicity." (Stephen H Buhner, "Plant Intelligence and the Imaginal Realm: Beyond the Doors of Perception into the Dreaming of Earth", 2014)
"Our assumptions are un question ably interconnected. They are nodes with connections" (edges) to other nodes. The more foundational the assumption, the more strongly connected it is. What I’m suggesting is that our assumptions and the highly sensitive network of responses, perceptions, behaviors, thoughts, and ideas they create and interact with are a complex system. One of the most basic features of such a network is that when you move or disrupt one thing that is strongly connected, you don’t just affect that one thing, you affect all the other things that are connected to it. Hence small causes can have massive effects" (but they don’t have to, and usually don’t actually). In a system of high tension, simple questions targeting basic assumptions have the potential to transform perception in radical and unpredictable ways." (Beau Lotto, "Deviate: The Science of Seeing Differently", 2017)
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