Russell L Ackoff - Collected Quotes

"The extensive literature addressed to the definition or characterization of science is filled with inconsistent points of view and demonstrates that an adequate definition is not easy to attain. Part of the difficulty arises from the fact that the meaning of science is not fixed, but is dynamic. As science has evolved, so has its meaning. It takes on a new meaning and significance with successive ages." (Russell L Ackoff, "Scientific method: optimizing applied research decisions", 1962)

"The word model is used as a noun, adjective, and verb, and in each instance it has a slightly different connotation. As a noun 'model' is a representation in the sense in which an architect constructs a small-scale model of a building or a physicist a large-scale model of an atom. As an adjective 'model' implies a degree or perfection or idealization, as in reference to a model home, a model student, or a model husband. As a verb 'to model' means to demonstrate, to reveal, to show what a thing is like." (Russell L Ackoff, "Scientific method: optimizing applied research decisions", 1962)

"[The environment of a system is] a set of elements and their relevant properties, which elements are not part of the system, but a change in any of which can cause or produce a change in the state of the system." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"The systems approach to problems focuses on systems taken as a whole, not on their parts taken separately. Such an approach is concerned with total - system performance even when a change in only one or a few of its parts is contemplated because there are some properties of systems that can only be treated adequately from a holistic point of view. These properties derive from the relationship between parts of systems: how the parts interact and fit together." (Russell L Ackoff, "Towards a System of Systems Concepts", 1971)

"In the Systems Age we tend to look at things as part of larger wholes rather than as wholes to be taken apart. This is the doctrine of expansionism. Expansionism brings with it the synthetic mode of thought much as reductionism brought with it." (Russell L Ackoff, "Redesigning the future", 1974)

"The synthetic mode of thought, when applied to systems problems, is called the systems approach. In this approach a problem is not solved by taking it apart but by viewing it as a part of a larger problem." (Russell L Ackoff, "Redesigning the future", 1974)

"When a mess, which is a system of problems, is taken apart, it loses its essential properties and so does each of its parts. The behavior of a mess depends more on how the treatment of its parts interact than how they act independently of each other. A partial solution to a whole system of problems is better than whole solutions of each of its parts taken separately." (Russell L Ackoff, "The future of operational research is past", The Journal of the Operational Research Society Vol. 30 (2), 1979)

"A system is a set of two or more elements that satisfies the following three conditions. (1) The behavior of each element has an effect on the behavior of the whole. (2) The behavior of the elements and their effects on the whole are interdependent. the way each element behaves and the way it affects the whole depends on how at least one other element behaves. (3) However subgroups of the elements are formed, each has an effect on the behavior of the whole and none has an independent effect on it." (Russell L Ackoff, "Creating the Corporate Future", 1981)

"Knowledge is the appropriate collection of information, such that it's intent is to be useful. Knowledge is a deterministic process. When someone 'memorizes' information (as less-aspiring test-bound students often do), then they have amassed knowledge. This knowledge has useful meaning to them, but it does not provide for, in and of itself, an integration such as would infer further knowledge." (Russell L Ackoff, "Towards a Systems Theory of Organization", 1985)

"Information is data that has been given meaning by way of relational connection. This "meaning" can be useful, but does not have to be. In computer parlance, a relational database makes information from the data stored within it." (Russell L Ackoff, "Towards a Systems Theory of Organization", 1985)

"A change of world view not only brings about profound cultural changes, but also is responsible for what historians call a 'change of age'. An age is a period of time in which the prevailing world view has remained relatively unchanged." (Russell L Ackoff, "Re-Creating the Corporation", 1999)

"Analysis of a system reveals its structure and how it works. It provides the knowledge required to make it work efficiently and to repair it when it stops working. Its product is know-how, knowledge, not understanding. To enable a system to perform effectively we must understand it - we must be able to explain its behavior - and this requires being aware of its functions in the larger systems of which it is a part." (Russell L Ackoff, "Re-Creating the Corporation", 1999)

"Every culture has a shared pattern of thinking. It is the cement that holds a culture together, gives it unity. A culture's characteristic way of thinking is imbedded in its concept of the nature of reality, its world view. […] A change of world view not only brings about profound cultural changes, but also is responsible for what historians call a ‘change of age’. An age is a period of time in which the prevailing world view has remained relatively unchanged." (Russell L Ackoff, “Re-Creating the Corporation", 1999)

"The effectiveness of any model used to describe and understand behavior of a particular system as a whole ultimately depends on the degree to which that model accurately represents that system. Nevertheless, there have been and are situations in which application of deterministic or animate models to social systems have produced useful results for a short period of time. However, in a longer run, such mismatches usually result in less than desirable results because critical aspects of the social systems were omitted in the less complex model that was used." (Russell L Ackoff, 1999)

"The more the rate of change increases, the more the problems that face us change and the shorter is the life of the solutions we find to them. Therefore, by the time we find solutions to many of the problems that face us, usually the most important ones, the problems have so changed that our solutions to them are no longer relevant or effective; they are stillborn." (Russell L Ackoff)