"A system is a group of interacting, interrelated, or interdependent components that form a complex and unified whole." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"[…] dynamic behavior is produced by a combination of reinforcing and balancing loops. Behind any growth or collapse is at least one reinforcing loop, and for every sign of goal-seeking behavior, there is a balancing loop. A period of rapid growth or collapse followed by a slowdown typically signals a shift in dominance from a reinforcing loop that is driving the structure, to a balancing loop." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"[…] feedback is not necessarily transmitted and returned through the same system component - or even through the same system. It may travel through several intervening components within the system first, or return from an external system, before finally arriving again at the component where it started." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"Feedback is the transmission and return of information. […] A system has feedback within itself. But because all systems are part of larger systems, a system also has feedback between itself and external systems. In some systems, the feedback and adjustment processes happen so quickly that it is relatively easy for an observer to follow. In other systems, it may take a long time before the feedback is returned, so an observer would have trouble identifying the action that prompted the feedback." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"In a complex system, it is not uncommon for subsystems to have goals that compete directly with or diverge from the goals of the overall system. […] Feedback gathered from small, local subsystems for use by larger subsystems may be either inaccurately conveyed or inaccurately interpreted. Yet it is this very flexibility and looseness that allow large, complex systems to endure, although it can be hard to predict what these organizations are likely to do next." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"Left to themselves, systems seek to maintain their stability. […] Systems achieve this stability through the interactions, feedback, and adjustments that continually circulate among the system parts, and between the system and its environment." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"One of the strongest benefits of the systems thinking perspective is that it can help you learn to ask the right questions. This is an important first step toward understanding a problem. […] Much of the value of systems thinking comes from the different framework that it gives us for looking at problems in new ways." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"Reinforcing loops can be seen as the engines of growth and collapse. That is, they compound change in one direction with even more change in that direction. Many reinforcing loops have a quality of accelerating movement in a particular direction, a sense that the more one variable changes, the more another changes." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
"Systems thinking is most effective when it’s used to look at a problem in a new way, not to advocate a predetermined solution. Strong advocacy will create resistance - both to your ideas, and to systems thinking itself. Present systems thinking in the spirit of inquiry, not inquisition." (Virginia Anderson & Lauren Johnson, "Systems Thinking Basics: From Concepts to Causal Loops", 1997)
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